Engineering, with discipline.
Intelligence, with rigor.
TapasNGS builds modern AI and cloud systems for teams that need reliability, velocity, and measurable outcomes—without compromise.
Built like a product. Delivered like a partner.
Systems that hold up under pressure.
We work where complexity is real: production, scale, compliance, latency, cost, and human workflows. We start with how the system behaves under stress—then build for clarity, proof, and craftsmanship.
AI Engineering
LLMs, RAG, evals, guardrails, production AI
Cloud & Platform
Kubernetes, secure infra, observability
Quality Intelligence
Risk-based automation, CI confidence
Data & Search
Vector search, pipelines, knowledge systems
The problem we solve.
Modern systems are powerful—and fragile. AI works in demos but fails in production. Cloud platforms scale but become expensive and opaque. Automation exists but doesn’t reflect real user risk. Data is available but rarely trusted.
Diagnosis
The problem isn’t technology. It’s lack of engineering discipline across the system.
Clarity first. Proof always.
We don’t start with tools. We start with how the system behaves under stress.
What breaks at scale
What operators struggle with at 3 a.m.
What leaders actually care about: risk, reliability, and outcomes
Every engagement is designed around measurable improvement—not activity
Proof isn’t a slide. It’s a system.
We don’t sell vibes. We show signals—what changed, what improved, what became easier to operate.
Open Proof ConsoleThe Tapas way.
How we work.
We work best with teams who care deeply about doing things right.
Senior, hands-on engineers
Clear problem framing
Defined success metrics
Tight feedback loops
We stay small by design. This keeps accountability high—and delivery sharp.
Recent highlights.
niotap rollout
Deployed autonomous inbox operations with confidence gating and audit trails for a high-volume support team.
CI signal overhaul
Rebuilt flaky automation into reliable release signals with measurable confidence gains.
Platform resilience
Introduced golden signals and runbooks to cut incident diagnosis time.
Flagship product: niotap.
niotap is an autonomous inbox operations platform that drafts high-quality replies, escalates edge cases, and keeps a full audit trail—so teams respond faster without losing control.
Built for support and operations teams handling high-volume, rule-driven email. niotap blends automation with human oversight and keeps every decision traceable.
See it in ProofAI-drafted replies grounded in internal knowledge
Confidence-based auto-reply vs. escalation
Full visibility with logs, metrics, and auditability
Let’s build something that lasts.
No spam. No pressure. Just clarity.